💊 Theranode — Support

🇬🇷 Ελληνικά: Για υποστήριξη στα Ελληνικά, στείλτε email στο panoskarantousis@gmail.com.

How Can We Help?

If you're experiencing issues with Theranode or have questions about the app, we're here to help.

📧 Email: panoskarantousis@gmail.com

We typically respond within 24 hours.

Frequently Asked Questions

🔍 How does Theranode work?

Theranode connects patients looking for specific medicines with nearby pharmacies in Greece. Search for a medicine by name — pharmacists respond in real-time with availability.

📍 Why does the app need my location?

We use the map pin you place (not GPS tracking) to find pharmacies near you. Your location data is automatically erased within 24 hours.

🗑️ How do I delete my data?

Patients: Use the "Delete My Data" button on the search screen.
Pharmacists: Go to Profile → Delete Account, or email us.

💊 Is Theranode a medical advice service?

No. Theranode is a pharmacy search tool. Always consult a qualified healthcare professional before making decisions about your medication.

Legal

Privacy Policy · Terms of Service

© 2026 Theranode · Panos Karantousis · Athens, Greece